Yale New Haven Health System

  • Registered Nurse: Oncology Nurse Navigator

    Job Locations US-CT-Greenwich
    Job ID
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    Work Schedule
    Work Days
    Work Hours
    8-4 FLEX
    Work Shift
    Requisition ID
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    The Oncology Nurse Navigator will provide comprehensive care to patients from diagnosis through the cancer continuum. The Oncology Nurse Navigator is a registered nurse with expertise in oncology and assessment, who acts as clinician (providing direct and indirect patient care), care coordinator, patient / family educator and counselor to achieve optimal patient outcomes for patients with cancer. Through the OPN, inpatients and outpatients within the designated subspecialty , have a personal guide to lead them through the diagnostic, treatment and supportive care dimensions of their cancer journey. The OPN sees both inpatients and outpatients, traveling to community locations as necessary. The OPN works collaboratively within an interdisciplinary health team and is responsible for providing comprehensive and age-appropriate care/consultation to patients during periods of illness and wellness until they are discharged from the service. The OPN provides support and guidance, linking patents and their families to health care services that meet their needs and serving as a communication bridge among and between patients, families and members of the cancer care team. The OPN coordinates resources into a seamless model of access, care and support that benefits patients, family members, and participating physicians. In addition, the OPN tracks and reports oncology navigation program activity and monitors designated clinical quality and safety indicators. The OPN also will assist in role development and creation of tools relevant to patient navigation.



    • 1. The OPN maintains a designated caseload of oncology patients provides services as appropriate to the clinical situation. Prepared with in depth knowledge of cancer- prevention,screening, diagnosis, treatment and survivorship issues. Is creative and energetic with a demonstrated incommitment to community education, wellness and health.
    • 2. Serves as "Navigator" for patients, assisting them through decision making on the continuum of care , acting as guide
    • 3. Patient Support- Reassures women of support if/when breast cancer is detected. Provides support throughout continuum of care- Is the consistent person for continuity during breast cancer experience, acting as guide to timely, comprehensive care.
    • 4. Assists patients through the system, assuring adequate counseling, preparation, coordination and scheduling to reduce time from for diagnosis to treatment.
    • 5. Initiates, performs and shares baseline nursing assessment data on all new patients; performs follow-up assessment at designated time periods
    • 6. Liaises among and between patient, family, physician and other members of the cancer care team provides patient/family orientation to the interdisciplinary team .
    • 7. Coordinates services among medical personnel and community agencies
    • 8. Facilitates timely and accurate appointment scheduling with caregivers
    • 9. Ensures availability of required medical data required for medical visits
    • 10. Accompanies patients to selected medical visits to provide assistance with information processing and treatment decision-making;
    • 11. arranges for translation or interpretation services as needed to ensure understanding of medical information imparted and informed treatment decision-making;
    • 12. Facilitates patient compliance with prescribed regimens by: -ensuring transportation to and from medical visits during diagnostic and treatment appointments -conducting assessment and triaging services as necessary for symptom distress identification and management - providing required patient/family education with reinforcement materials -assists in defining appropriate forms of financial support as needed -identifying and minimizing barriers to compliance
    • 13. Meeting attendance- Attends tumor board, cancer case review sessions, cancer committee and other meetings relevant to assigned patient population
    • 14. ACoS CoC- Contributes to standard requirements necessary to maintain accreditation. Participates in all accreditation processes as directed / needed.
    • 15. Team Member -Demonstrates ease of integration and contribution into an established work group.
    • 16. Community Liaison - Highlights services and is "representative" to community. Connects in community at functions/ events to introduce and promote Center.
    • 17. Community outreach. Establishes connection with local community agencies. Teaches/educates the proper method of BSE and importance of screening & early detection.
    • 18. Contributes to hospital cost containment via productivity.
    • 19. Responsible for promoting Greenwich Hospital Patient / Guest Relations and Service Excellence Program.
    • 20. Willingly assumes other duties as directed by Program Director and other superiors
    • 21. Performance Appraisal Assessment Criteria: In addition to the self performance appraisal, It will be the responsibility of the OPN to submit to Program Director, one month prior to his/her review, pertinent information regarding his/her performance throughout the year. This information would include: a. Employee of the Month Nominations b. Letters from Patients c. Advanced Level Certifications d. Annual Nursing Renewed Certification e. Annual Connecticut License Renewal f. Completion of Mandatory In-Services g. Conferences/Training Programs h. In-Services Attended/Presented i. Any other information that you would like considered before your performance appraisal is made.




    CT RN License; BSN required; MSN preferred. OCN required.




    Minimum of five years experience in nursing with minimum two years in oncology, experience with case management, patient navigation and cancer clinical trials a plus. Demonstrated experience with the CoC survey process for accreditation of cancer centers and breast centers.




    CPR certification. Connecticut R.N. license BSN required, MSN preferred. RN license in State of Connecticut; OCN certified or able to obtain OCN/AOCN/ CBCN within designated time period




    1. Self-directed; able to organize and manage multiple tasks/projects simultaneously 2. Excellent communication skills 3. Ability to promote programs and services to community; 4. Computer skills- Word, Outlook, Excel, Power Point 3. Extensive understanding of cancer and related oncology patient care; 4. Demonstrated skills in verbal and written communication on all levels- patients, co-workers / peer 5. Keeps superior informed on aspects of work, maintains ongoing transparency, communication and collaboration with oncology program director 5. Ability to maintain strict confidentiality; 6. Ability to promote and build teamwork, inclusiveness in all work related interactions, and multidisciplinary care concept. 7. Demonstrated computer skills: Word, Excel, Outlook




    Walking and standing, assisting in lifting of patients, possible difficult patients with emotional and physical problems. Must have the ability to hear and observe all the surroundings of the department. Must at times wear eye protection, face protection, sterile gowns, sterile gloves. Manual dexterity necessary. Must be able to handle emergency or crisis situations. May be exposed to infectious diseases, or hazardous material.



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