To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Assists the Manager and Assistant Manager of Patient Access in maintaining office functions of the department. Performs patient scheduling, patient registration and reception functions. Responsible for correspondence related to patient testing to appropriate physicians and communication with patients about test preparations. Assists in identifying and reporting problems regarding scheduling, reports, billing, registration and patient satisfaction which may require further assessment. Acts as a liaison and resource to physician offices.
Two (2) year college degree or equivalent secretarial school education
Two (2) years secretarial experience; basic bookkeeping. Understanding of insurance and authorizations and experience in scheduling and registration.
Type 55 wpm, working knowledge of medical terminology, computer literate with word processing skills. Knowledge of scheduling and registration skills. Requires excellent customer service skills
Long periods of sitting and computer and phone use. Moderate amount of walking with stooping and bending for files. Ability to handle multiple assignments. Interaction with patients/families, physicians and staff.