Yale New Haven Health System

  • Clinical Pharmacy Manager

    Job Locations US-CT-Greenwich
    Job ID
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    Work Schedule
    Work Days
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    Requisition ID
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    Under the direction of the Pharmacy Director, the manager provides oversight and support
    for the development and advancement of clinical pharmacy services with a focus on standardization and optimization of clinical workflow, identification of staff competency needs, and ensuring staff comprehension and execution. Administers and provides HR policies and procedures to direct reports. Works on process improvements that optimize clinical efficiency and medication utilization.



    • 1. Supervises pharmacy services personnel. Coordinates the identification, communication and
      resolution of problems relating to daily activities of pharmacists.
    • 2. Encourages and stimulates excellence among employees in work habits, area maintenance, mutual
      respect, customer service and other activities directly or indirectly related to patient care.
    • 3. Holds staff accountable to the responsibilities within the department. Plans for succession by regularly meeting with direct reports, encouraging and providing opportunities for career development and growth.
    • 4. Oversees the work schedules and personnel assignments to best meet departmental needs.
      Performs regular audits and shadows employees to ensure standardized clinical workflow and staff comprehension and execution of drug use guidelines/policies.
    • 5. Identifies need for staff education and competency. Coordinates with the other department leadership in the planning and execution of staff development programs, in-service education, and competency assessment.
    • 6. Assists managers/staff in prioritizing daily workflow of unit based pharmacists to
      achieve department goals
    • 7. Assists in the development and maintenance of programs and policies for monitoring and enhancing the efficiency and effectiveness of pharmacy services.
    • 8. Responsible for the ongoing development, engagement, and motivation of staff by assuring timely
      resolution of personnel issues, ongoing communication of performance expectations and completion of performance reviews.
    • 9. Participates in the recruitment, selection, orientation, training, and performance management of
      professional staff.
    • 10. Administers human resources policies and procedures in accordance with hospital and departmental policy.



    Graduate of an accredited College of Pharmacy. Advanced degree (M.S. or Pharm.D.) and completion of a residency in hospital pharmacy from a program accredited by the American Society of Health System Pharmacists is preferred.


    Three (3) years full time experience in hospital pharmacy practice with a minimum of two (2) years experience in unit-based, clinical pharmacy services. One (1) year of leadership/supervisory experience. (This may include committee involvement, residency preceptor/director role, project management or other experience that demonstrates leadership capability.)


    Licensed Pharmacist in the State of Connecticut


    Ability to multitask and remain effective with multiple priorities. Excellent interpersonal and
    communication skills.

    Knowledge of and proficiency in clinical workflow including CPOE to facilitate all aspects of
    care delivery.

    Knowledgeable of Quality Improvement processes and capability of implementing concepts.


    INTERRELATIONSHIPS (patients, staff, outside) Pharmacy staff, patients, physicians, nursing staff, outside agencies, drug companies and other hospital staff.

    PHYSICAL REQUIREMENTS Intermittent standing, walking, sitting and reaching. Close computer work most of the day. Considerable amount of stress from meeting deadlines, working with pharmaceutical representatives and outside agencies.

    WORK ENVIRONMENT Small amount of exposure to hazardous chemicals.


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